Cancellation Policy

We keep our class sizes small to give each client the attention they deserve. To be fair to our instructors and fellow members, please review and respect our cancellation policy below:

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CLASS CANCELLATIONS

• 12-Hour Cancellation Window: You must cancel at least 12 hours before class to avoid a penalty.
   

• Late Cancellations: If you cancel within 12 hours of class start time, it will be considered a late cancel.
   

  • Class pack holders will lose one class credit.

  • Monthly memberships will lose one class credit.

  • Unlimited members will be charged a $10 late cancellation fee.
     

• No-Shows: If you do not attend and do not cancel, it will be considered a no-show.
   

  • Class pack holders will lose one class credit and be charged a $5 no-show fee.

  • Monthly memberships will lose one class credit and be charged a $5 no-show fee.

  • Unlimited members will be charged a $15 no-show fee.
     

WAITLIST POLICY

• If a class is full, you can join the waitlist. If you’re moved into the class more than 12 hours before start time, standard cancellation rules apply.
   

• If you’re added to the class within 12 hours, we’ll notify you via email or text. If you no longer plan to attend, please remove yourself from the waitlist to avoid penalties.
   

PRIVATE SESSION CANCELLATIONS

• Private and semi-private sessions require 24 hours’ notice for cancellation. Sessions canceled within 24 hours will be charged in full.
   

HOW TO CANCEL

• Cancellations must be made through the Studio 3 Pilates app or your online account. We do not accept cancellations via phone, email, or social media.
   

We appreciate your understanding and cooperation as we strive to create a respectful and reliable studio environment for all.