Privacy Policy
Privacy Policy
Last updated: 09/03/25
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Studio 3 Pilates values your privacy. The primary purpose of this Privacy Policy (“Policy”) is to describe our collection, use, and disclosure of information we collect about users of our website, www.studio3pilates.com (our “Website”), and our booking app (collectively for purposes of the Policy, the “Services”).
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Our Services are operated by Studio 3 Pilates, LLC. By visiting the Website or using or downloading the App, you agree that your personal information will be handled as described in this Policy. Your use of our Website and App, and any dispute over privacy, is subject to this Policy, including its applicable limitations on damages and dispute resolution provisions, and our Terms of Service.
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Information We Collect
We collect the personal information you provide when you purchase our products, book a class, or visit our Website. The categories of information we may collect include:
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Personal Identifiers: Name, email address, postal address, telephone number, online identifiers
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Internet Activity: Browsing activity, interaction with our Website or App
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Commercial Information: Memberships, class purchases, and bookings
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Financial Information: Payment details (processed securely by third-party providers)
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Location Information: General location data
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Browser Cookies: Used to enhance your browsing and booking experience
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Cookies
We use cookies to create a better experience on our Website. For example, cookies prevent you from having to log in repeatedly and help us remember items you’ve added to your cart. This information may also be used to send cart reminder messages via email or SMS.
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We also use third-party cookies (e.g., for analytics and advertising). You can control cookies through your browser settings, though some Services may not function properly without them.
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Information From Other Sources
We may collect personal information about you from third-party sources, including:
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Ad Networks
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Data Analytics Providers
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Referrals from other clients
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The categories of information we may collect include:
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Name and email address
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General location data
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Purchase history
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How Long We Keep Your Data
We do not retain data longer than necessary for the purposes described in this Policy.
Data Retention Guidelines:
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Cookies & online data: Deleted or anonymized within 5 years of collection
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Purchase & booking information: Retained for as long as required to fulfill contracts and for 5 years after your last purchase
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Customer support inquiries: Retained for up to 5 years
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Marketing & promotional sign-ups: Retained until you opt out or request deletion (we keep a record of opt-outs to prevent future messages)
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Feedback, surveys, and reviews: Retained for up to 5 years
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Privacy request records: Retained for at least 24 months
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Security data: Retained as long as necessary to comply with legal obligations and ensure system safety
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Why We Process Your Information
We process personal information for business and operational purposes, including:
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Fulfilling bookings and class purchases
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Operating our Website and App
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Processing payments
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Providing customer support
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Sending promotional communications
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Conducting surveys and collecting feedback
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Analyzing usage to improve Services
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How We Share Information
We may share your information with trusted service providers who help us operate our business (e.g., booking software providers, payment processors, analytics tools).
Examples include:
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Business Operations Tools (e.g., booking systems, scheduling apps)
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Data Analytics Providers
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Payment Processors
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Email & Marketing Platforms
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We do not sell your personal information. SMS opt-in data and consent will never be shared with third parties.
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Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
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Children's Privacy​​
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
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Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
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Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Studio 3 Pilates
3634 McCain Rd.
STE. 3
Jackson, MI 49201
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